Everything is working
Checked when you loaded this page, not from a cache. You are never charged for a call that fails.
Placing calls
The carrier is reachable and accepting requests.
Working341ms
Account and balance data
Balances, call history and contacts are readable.
Working87ms
Adding credit
Top-ups are being accepted.
Working167ms
Last 30 days
no history yet
Recording started today. Grey means nothing was sampled yet, not that anything failed. Raw check
Incident log
Nothing recorded. Airlophone is new, so read that as a short history rather than a strong one.
If a call is not working
A call that never connects costs nothing. If everything above is green, the number itself is the usual cause: freephone ranges often refuse international calls. Anything else is on the help page.