Record the calls you choose
Turn recording on for the client calls that need a record. Stop it on any call.
Business call recording
Record business calls and keep the transcript.
Choose which Airlophone calls to record. After the call, open the audio and transcript, then generate an AI call note from the transcript and your call notes for $0.02 a minute on top of the call rate.
No subscription. No seat fee. Pay only for calls.
ref 4471B, marcus, callback tue
Called about the frozen transfer. Marcus confirmed the hold is a compliance review, not an error, and raised case 4471B. He will call back Tuesday with an outcome. No documents needed from us.
What Professional adds
The record you need after an important call.
Searchable AI transcripts
Read what was said after the call and search across the transcripts you keep.
AI call notes
Generate a clear call note from the transcript and your own call notes. Your original words stay unchanged.
Call lists for follow-ups
Work through a list of phone numbers one at a time and keep the outcome with each contact.
Privacy controls
Recording stays off until you turn it on. Audio expires after 90 days, or you can delete it sooner.
Priority support
Professional questions receive a reply within 24 hours.
After the call
Read what was said.
The transcript sits with the number, duration, cost and note. A phone recording system is useful only when the call is easy to find again.
00:12
You
I am calling about a transfer that has been held since Friday.
00:19
Marcus
I can see it. That is a compliance review rather than an error.
00:41
Marcus
The case reference is four four seven one bee.
01:02
You
And do you need anything from me in the meantime?
01:05
Marcus
Nothing at all. I will call you back Tuesday.
Questions
Before you record a call.
How much does business call recording cost?
Airlophone Professional adds $0.02 per minute to the Basic destination rate. There is no subscription or per-seat fee, and nothing is charged until you make a call. The keypad shows the full price before you dial.
Does Airlophone record every call automatically?
No. Recording is a choice on each call. It stays off until someone on the call turns it on.
When is the transcript ready, and how do I create an AI call note?
The transcript is ready after a recorded call ends. From the call record, choose Generate AI call note to create one from the transcript and any call notes you wrote. Names, numbers and unusual terms can be misheard, so check important details before relying on them.
How long is call audio stored?
Recorded audio expires after 90 days. You can delete it sooner. The transcript and call note stay in your call record until you delete the account data that contains them.
Does Airlophone announce that a call is being recorded?
No automatic announcement is added. Recording laws vary by location, so the person making the call is responsible for getting any consent or giving any notice the law requires.
Can it record calls made outside Airlophone?
No. Airlophone records only calls made or received through Airlophone. It does not record calls from another phone app, desk phone or mobile carrier.
Keep the next call on the record.
Professional adds $0.02 per recorded minute.