Let your whole team call abroad without seat fees.
Call clients and institutions from a browser. Pay for the minutes you use, and keep call records, notes, and follow-ups together so the next person knows what happened.
No subscription or seat fees. Calls use the destination rate plus $0.02/min. Start with $50 in usable call credit.
Acme Inc. team workspace
01One balance
Everyone spends from one place.
Add credit once. Somebody who makes no calls this month costs you nothing this month.
- Per person
- $0
- Minimum
- $25.00
- Contract
- None
- To join
- One link
02What you see
Give each member a monthly limit.
Set the amount when you invite them. The limit is checked before every call.
- Priya Raghunathan$63.10 of $150.00
- Marek Toulon$22.80 of $100.00
- Ana Duarte$100.00 of $100.00
Reached the limit. They see: “Ask an admin to raise it.”
Set member limits
03Did anyone pick up
See which calls reached a human.
Answered means somebody picked up. Calls that rang out, were busy, declined, or never connected stay out of the answer rate.
How the answer rate is calculated
Counts as answered
Somebody picked up
The call connected and finished. The only outcome that costs you anything.
On the call now
Connected and still running.
Does not
Rang out
Nobody answered before it stopped ringing.
Engaged
The far end was already on a call.
Declined
Someone rejected it while it rang.
Hung up first
Your colleague ended it before anybody answered.
Still ringing
Live right now, nobody has picked up yet.
Never rang
The network could not reach the number at all.
04What your team gets
Everything your team calls with, in a tab.
What is on the account the day the first invitation is accepted. Nothing here is a plan or an add-on.
Calls from a browser tab
No app, no desk phone, nothing to install. Open a tab, type the number, press Call.
Shared balance and member limits
Everyone spends from the same credit. Calls use the destination rate plus $0.02/min, and the keypad shows the full price. Each member's monthly cap is checked before the call starts.
A team number for calls in and out
$5.00 a month. Assign it to a member, forward it to a phone, receive texts, and show it as caller ID when they call out.
Shared contacts and call history
See who called, what it cost, whether anyone answered, who owns the contact, and when to follow up.
Recordings, transcripts and call notes
Record selected calls, then keep the transcript and generate an AI call note when you need one.
Call lists and follow-ups
Assign work, call each number in order, record the outcome, and keep the next follow-up with the contact.
The call record
See what a member keeps after a call
The call note and working list stay with the team after the tab closes.
ref 4471B, marcus, callback tue
Called about the frozen transfer. Marcus confirmed the hold is a compliance review, not an error, and raised case 4471B. He will call back Tuesday with an outcome. No documents needed from us.
+1 614 292, last four digits hidden
88214, Ohio State Registrar
Reached
+44 20 7005, last four digits hidden
88215, Registry office
No answer
+61 2 8014, last four digits hidden
88216, Deakin University
Reached
+1 212 854, last four digits hidden
88217, Columbia Registrar
Calling
+353 1 716, last four digits hidden
88218, UCD Records
Queued
+65 6516, last four digits hidden
88219, NUS Registrar
Queued
Before you hand it to thirty people: how we secure it, and whether it is up right now.
05Where you call
Every country your team calls, priced before they dial.
Point at anywhere on earth and see what a minute costs. Nobody on your team has to know a landline from a mobile, because we read it off the number.
06In practice
Relocation
Chasing a landlord, a utility or a registry office, in a country nobody on the team lives in.
Background verification
Reaching a university registrar or a former employer, on the number they actually answer.
International law
A client call across a time zone, on a record you can bill against afterwards.
Marketplaces
Verifying a seller or settling a dispute, in whichever country they turned out to be in.
Travel and hospitality
Confirming a booking with the property directly, not with the platform that resold it.
Study abroad
A university office, a housing provider or a consulate, reached inside their working hours.
For a larger rollout
Airlophone Enterprise support for your rollout.
We can walk through security, plan the first group, help with invitations and limits, and arrange larger deposits by invoice.
07Questions
Is there a dialer, a CRM integration or call recording?
There is a browser dialer, call recording and transcripts. There is no CRM integration, queue, auto attendant or routing system. Every team account is Professional, which adds $0.02 a minute to the Basic destination rate on each call. Airlophone replaces the international calling line on your bill, not your phone system.
Can the team call emergency services?
No. Airlophone cannot reach 911, 999, 112 or their equivalents anywhere, and cannot report a location to a dispatcher. Everyone on the team needs a phone that can.
What does it cost per person?
Nothing to join the account. Calls use the Basic destination rate plus $0.02 a minute for Professional, which every team account has. The keypad shows the full price before each call. A person who makes no calls in a month costs nothing that month.
Can one person spend the whole balance?
Only if you let them. Each member can be given a monthly limit, set when you invite them or changed later, and it is checked when they press Call rather than reported to you afterwards. Admins are not capped, because an admin is who lifts a cap.
Who can see the calls?
An admin sees every call on the account: who made it, what it cost, whether anyone picked up, and the notes. Each member sees their own. One switch on the team page shares every call's record, transcript and recording with the whole team, for when the job hands off and the person covering on Thursday needs what was agreed on Tuesday. All of it is enforced by the database, not by the page, so it holds for the CSV export as well.
Is there single sign-on?
No. No SAML, no SCIM, no directory sync. There are two roles, admin and member, and people join by clicking a link in an emailed invite. If your security review requires SSO, we are not the right fit today.
Can each person have their own number?
Yes. Rent a US or Canadian number for $5.00 a month and assign it to somebody on the team. Calls to that number ring them, and it is the number that shows up on the phones of the people they call.
What happens when somebody leaves?
Remove them from the roster and they lose the balance immediately. Their calls stay on the account's record, because the record belongs to the account rather than to the person who made them.
Is there a minimum, or a contract?
No contract. The first top-up on a team account is $25.00 or more, enough for everyone to make a few calls, and after that any amount from $25.00. There is nothing to sign and nothing monthly to cancel: calling is prepaid credit and that is all. Professional is priced per minute too, so a month with no calls costs nothing. Put a small amount on, make one call, and decide after that.
Weighing this against a per-seat phone system? How we compare to Aircall, OpenPhone, Dialpad and the rest, including what each of them does that we do not.
Start with one team call.
Set up the shared account yourself, or ask us to help with invitations and limits.