Call American Express for a lost card from abroad

For American Express cardmembers outside the United States reporting a lost, stolen or unauthorized card.

+1 336 393 1111

$0.03/min on Basic.

Source checked September 29, 2026: American Express, Pay by Computer Terms and Conditions.

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Airlophone is not affiliated with this institution.

When to call

Available any time, according to American Express.

How to place the call

  1. 01 / Press Call now and sign in.
  2. 02 / Add credit if needed. Your number stays selected after payment.
  3. 03 / Review the rate for +1 336 393 1111, allow microphone access and press Call.
  4. 04 / Keep the call tab open. Use the keypad for menu choices. You join the institution's ordinary queue.

Use Wi-Fi or mobile data. Airlophone does not require a local SIM, but your internet provider may charge for data.

Before you call

American Express publishes this outside-US line for a lost or stolen card or a possible unauthorized transfer. Do not use it to share a password or one-time code.

Have the notice, transaction or reference relevant to your question ready. Confirm this department handles your issue before sharing account information.

Never give a password, PIN or one-time code to an unexpected caller. Check the number against the official website or your card before calling.

Questions about calling American Express for a lost card

What number should I use to call American Express for a lost card from abroad?

Use +1 336 393 1111 for American Express cardmembers outside the United States reporting a lost, stolen or unauthorized card. American Express publishes this outside-US line for a lost or stolen card or a possible unauthorized transfer. Do not use it to share a password or one-time code.

How much does a browser call to American Express for a lost card cost from abroad?

$0.03/min on Basic. The quote uses Airlophone's default US caller ID. Your location does not set the rate. A different caller ID or Professional calling can change it; check the final quote in the keypad.

When can I call American Express for a lost card from abroad?

Available any time, according to American Express. Confirm current availability with the official source before calling.

Do I need a local SIM or an international dialing prefix?

For a browser call, enter +1 336 393 1111 including the plus sign. Do not add 00 or 011 before it. Airlophone uses your internet connection and microphone; the recipient answers on their ordinary phone.

Does this number bypass the phone menu or waiting queue?

No. You reach the institution's ordinary phone service, including its menu, identity checks and queue. Keep the call tab open and use the keypad when the menu asks for digits.

Can I get help without making a phone call?

Use American Express, Pay by Computer Terms and Conditions to check the institution's current online options and the department that handles your issue. Airlophone provides the calling connection and cannot access or resolve your account.

Where are you calling from?

Choose your country for local calling guidance and support hours where published.

220 countries and territories

Call American Express for a lost card from abroad

+1 336 393 1111

Call now